Support
Answers to common questions, and how to reach us.
How do I play?
Drag left and right to steer your snow tube and ride up the half-pipe walls. In the air, swipe up or down to flip and sideways to spin, then land cleanly for a speed boost. Hit the glowing boost pads, grab coins and dodge snowmen, rocks and fences.
How do I restore my purchases?
Open the Shop (or Settings) and tap Restore Purchases. The Starter Pack and Coin Doubler are restored to the same Apple ID. Coin packs are consumable and cannot be restored.
I bought something but didn't receive it
Make sure you're connected to the internet and reopen the game; purchases are delivered automatically. If it still hasn't arrived, email us with the date of the purchase.
Refunds
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.
More questions?
See the FAQ on the home page, or read our Privacy Policy.